Frequently Asked Questions
Are you insured & Bonded to perform cleaning services?
We are covered with liability, workers compensation & bonded. Your home, our team and Affordable Maids
are included in the coverage. We can send you a certificate validating all of this.
Must I be at home when your cleaning my home?
You have many options for us to gain access to your home:
By far, the most effective way for you is to give us a key or a code.
- Leave a key in a safe place each visit.
- Give us an alarm or garage code.
- Give us a key.
- Be there to let us in
How do you protect my keys?
Your key is secured in a safe surrounded by an alarm system to which only Affordable Maids has access to.
The key is given to the team leader on the day of the cleaning. The team leader returns the key at the
end of the day and management returns it to the safe.
How many people will clean my home?
We normally travel in teams of three people. One employee is a team leader. Three person teams prove to be the most
Do I need to provide my own cleaning products?
We provide all equipment & supplies. All of our products are made specifically for the residential home. They are mild but
effective. The best thing about them is that they leave no film or residue.
Will I always have the same maid service team?
We believe in being honest. At Affordable Maids, we don't guarantee the same team for 2 reasons: Sickness & scheduling.
Everyone of our team members are put through the same very thorough 2 week training program. On top of this, every single detail
about your home is written on your individual customized work order so that no matter who comes, you're guaranteed 100% quality.
Are your houscleaning teams trained & supervised?
Every one of our team members are put through an intensive 2 week training program on the Affordable Maids Cleaning system.
Each team is supervised by a team leader who is responsible to make sure that the quality done by the entire team is at 100%
How do I pay for your services?
Payment is due at time of service. You may pay 5 easy ways:
- Master Card
What are your housecleaning rates?
Rates are based on the size and condition of your home. However, you can customize your cleaning rate to
your bugeted needs. For Example
- Option 1: Clean the entire home by the hour.
- Option 2: Limit the cleaning to a certain $ amount that fits into your budget - for example
3 people teams @
90 minutes =
|| $202.46 + Tax
|1 Hr 45 Min =
|| $236.20 + Tax
2 hours =
|| $269.94 + Tax
With this option you can give us an in-order list of the most important priorities - for example:
1) kitchen 2) all bathrooms 3) dust 1st floor 4) vacuum 1st floor etc etc
The nice thing about this option is that there is no surprise to you on price. We can work down your list as fast as
possible cleaning as many areas as we can get to while keeping the quality to 100%. At this point, we can then give you a
price for whatever frequency of cleaning you choose.
What frequency of cleaning do you offer?
Weekly, Every other week (biweekly), every three weeks (tri-weekly), Monthly and One Time.
How can I trust your employees in my home?
On top of being bonded and insured, we perform extensive background checks including criminal and prior job
references so that we insure that every employee placed in your home is of the utmost integrity.
How do I go about purchasing gift Certificates?
Gift Certificates are a great idea for any occasion: GIVE THE GIFT OF TIME!!!!
All gift Certificates are:
- Valentines Day
- Mothers Day
- Fathers Day
- Baby Showers
- Must be purchased with visa, master card or Discover
- May be sent directly to the receiver as a gift